Shipping Policy

Last Updated: September 1, 2026

At Blossom Glow, we are committed to processing and delivering your skincare products as quickly and carefully as possible. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 3–7 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or holidays.

During sales, promotions, holidays, or periods of high order volume, processing may take a little longer. We appreciate your patience and understanding.

2. Shipping Times

After your order has been processed, estimated delivery times are:

• Canada: 3–10 business days

• United States: 5–12 business days

• International: 7–20 business days

Please note that these are estimated delivery times, not guaranteed delivery dates.

Actual delivery times may vary depending on your location, shipping carrier, customs processing, weather, holidays, and other circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your shipping address, order size, and available shipping method.

Any applicable shipping fees will be displayed before you complete your purchase.

From time to time, Blossom Glow may offer free shipping promotions. Any applicable requirements will be clearly displayed on our website.

4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Please allow up to 48 hours for tracking information to update after your order has been shipped.

5. Incorrect Shipping Address

Please make sure your shipping information is correct before completing your order.

If you notice an error in your shipping address, contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

Blossom Glow is not responsible for packages delivered to an incorrect address provided by the customer.

6. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

If your package appears to be lost or significantly delayed, please contact us so we can assist you as much as reasonably possible.

7. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide your order number and clear photographs of the damaged product and packaging.

We will review the situation and determine the appropriate solution.

8. International Shipping

For international orders, delivery times may be affected by customs procedures and local regulations.

Customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country.

Blossom Glow is not responsible for delays caused by customs.

9. Shipping Restrictions

Certain products may be subject to shipping restrictions depending on the destination and applicable laws.

If we are unable to ship an order to your location, we will contact you and provide an appropriate solution.

10. Contact Us

If you have questions about shipping, tracking, or your order, please contact Blossom Glow through the contact information provided on our website.

We are happy to help and appreciate your support. 🌸

Thank you for shopping with Blossom Glow!